Groceries Code Adjudicator agrees to a further year in the post, while new survey suggests her work is having a major impact

Groceries Code Adjudicator Christine Tacon has confirmed that she will continue for a further year, while the new government evaluates the role’s remit.

“The overall fall is welcome, but the more dramatic data comes from looking at supplier experience of issues that I have identified among my Top 5 and where I have used collaborative or more formal regulatory action to drive change” 

She named her new Top 5 issues as delayed payments, forecasting, promotions, payments for better positioning and ‘pay to stay’.

“Suppliers have found the issue of packaging and design charges to be an irritant for years. Recently a supplier in the fresh produce industry told me that that they had been trying to resolve the problem of overcharging in this area for more than 10 years. But within 18 months of me focusing on the problem he was pleased to say the issue had gone away.”

“I see this as a sign that the collaborative approach that I have promoted has been a real engine of change and is achieving positive results across all retailers. I am delighted that suppliers are seeing the benefits of this change.”

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